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F.A.Q.
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What is Rip & Ship?Rip & Ship is a service where boxes of Pokémon trading cards are opened live on TikTok after they have been purchased. The cards are then shipped upon request to the buyer.
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How does Rip & Ship work?The process involves three main steps: Purchase: The desired packs or boxes are purchased from the website; Rip: The purchaser is added to a queue. Whenever it's their turn, the purchased products will be opened live on stream allowing the purchaser and other viewers to see the contents in real-time; Ship: The cards are then shipped upon request. (Shipping fees apply).
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What are the benefits of Rip & Ship?It adds excitement and transparency, as the thrill of discovering the contents and seeing any rare or valuable cards pulled from the packs in real-time can be experienced. Additionally, the pricing is often cheaper than the average retailer. Hits are also provided with a soft sleeve and toploader free of charge. Lastly, the opened cards can be shipped upon request, saving unnecessary shipping costs.
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How do I participate?Simply order through this website. Account creation is optional. Once the order has been processed, it will be added to the queue. When the live-stream starts, the queue will be processed in chronological order, but the packs will only be opened when the purchaser is present in the stream.
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What are the benefits of creating an account?You can create an account in the top right section of this website. The benefits of having an accounts is faster ordering, as you will no longer have to enter your address for every purchase. Additionally, you can see your order history.
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How long can I store my cards?You can store your cards here for up to 6 months. This storage period resets each time you place a new order. If no new orders are placed within 6 months after your most recent order, your stored cards will be donated. Be sure to place an order within this timeframe if you'd like to extend your storage, or request your cards for shipping.
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Do you ship internationally?Yes, packages can be sent to anywhere in the world.
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What are the shipping costs?The shipping costs depend on the volume of the shipment. The following rates can be used for reference: Netherlands Shipping: Mailbox: € 4,95 Package: € 6,95 EU Shipping: Mailbox: € 11,00 Package up to 2KG: € 12,50 Package up to 5KG: € 22,00 International Shipping: Mailbox: € 21,00 Package up to 2KG: € 26,00 Package up to 5KG: € 56,00 Your order can generally fit through the mailbox if you have less than 20 Booster Packs to be shipped. Anything over 20 Packs, or other items such as ETB's, Collection boxes etc. will have to be shipped in a package.
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Where are the packages being shipped from?Everything is packed and shipped from The Netherlands.
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Will Track & Trace be provided?Yes, Track & Trace is provided for all kinds of shipments.
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Where does donated bulk go to?Upon requesting your shipment, you have the option to donate your bulk. When donating bulk, you can request Mailbox Shipment, reducing shipping costs. The donate bulk will then be used for community purposes such as giveaways, charity donations, or given to viewers that need to complete their set.
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How do I get my cards?If you have your cards stashed here, you can request them for shipment at any point. You will not be charged for shipment during the purchase of any TCG products, unless you add "Shipping" to your order. Simply click here to request your cards for shipment, and you will receive a Track & Trace. Make sure you select the correct shipping size, anything above 20 Booster Packs should be selected as a package.
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What happens when a package is damaged or missing?An escalation process will be started through the carrier to investigate what happened with the package. Although Pikoba is not responsible for any damage or loss, best efforts will be taken to resolve the issue.
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Which carriers are being used?For the majority of orders, PostNL is being used as carrier.
General
-
What is Rip & Ship?Rip & Ship is a service where boxes of Pokémon trading cards are opened live on TikTok after they have been purchased. The cards are then shipped upon request to the buyer.
-
How does Rip & Ship work?The process involves three main steps: Purchase: The desired packs or boxes are purchased from the website; Rip: The purchaser is added to a queue. Whenever it's their turn, the purchased products will be opened live on stream allowing the purchaser and other viewers to see the contents in real-time; Ship: The cards are then shipped upon request. (Shipping fees apply).
-
What are the benefits of Rip & Ship?It adds excitement and transparency, as the thrill of discovering the contents and seeing any rare or valuable cards pulled from the packs in real-time can be experienced. Additionally, the pricing is often cheaper than the average retailer. Hits are also provided with a soft sleeve and toploader free of charge. Lastly, the opened cards can be shipped upon request, saving unnecessary shipping costs.
-
How do I participate?Simply order through this website. Account creation is optional. Once the order has been processed, it will be added to the queue. When the live-stream starts, the queue will be processed in chronological order, but the packs will only be opened when the purchaser is present in the stream.
-
What are the benefits of creating an account?You can create an account in the top right section of this website. The benefits of having an accounts is faster ordering, as you will no longer have to enter your address for every purchase. Additionally, you can see your order history.
-
How long can I store my cards?You can store your cards here for up to 6 months. This storage period resets each time you place a new order. If no new orders are placed within 6 months after your most recent order, your stored cards will be donated. Be sure to place an order within this timeframe if you'd like to extend your storage, or request your cards for shipping.
-
Do you ship internationally?Yes, packages can be sent to anywhere in the world.
-
What are the shipping costs?The shipping costs depend on the volume of the shipment. The following rates can be used for reference: Netherlands Shipping: Mailbox: € 4,95 Package: € 6,95 EU Shipping: Mailbox: € 11,00 Package up to 2KG: € 12,50 Package up to 5KG: € 22,00 International Shipping: Mailbox: € 21,00 Package up to 2KG: € 26,00 Package up to 5KG: € 56,00 Your order can generally fit through the mailbox if you have less than 20 Booster Packs to be shipped. Anything over 20 Packs, or other items such as ETB's, Collection boxes etc. will have to be shipped in a package.
-
Where are the packages being shipped from?Everything is packed and shipped from The Netherlands.
-
Will Track & Trace be provided?Yes, Track & Trace is provided for all kinds of shipments.
-
Where does donated bulk go to?Upon requesting your shipment, you have the option to donate your bulk. When donating bulk, you can request Mailbox Shipment, reducing shipping costs. The donate bulk will then be used for community purposes such as giveaways, charity donations, or given to viewers that need to complete their set.
-
How do I get my cards?If you have your cards stashed here, you can request them for shipment at any point. You will not be charged for shipment during the purchase of any TCG products, unless you add "Shipping" to your order. Simply click here to request your cards for shipment, and you will receive a Track & Trace. Make sure you select the correct shipping size, anything above 20 Booster Packs should be selected as a package.
-
What happens when a package is damaged or missing?An escalation process will be started through the carrier to investigate what happened with the package. Although Pikoba is not responsible for any damage or loss, best efforts will be taken to resolve the issue.
-
Which carriers are being used?For the majority of orders, PostNL is being used as carrier.
Shipping
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